American Express Statement Download Functionality

I've just been trying to download all my old credit card statements from the American Express website. That's the kind of exciting life I lead. I had hoped that this would be a fairly straightforward task, but every step of

Two Minor Rants

OK world, please excuse me while I get a couple of things off my chest.  I'm not normally one for ranting (really I'm not), but occasionally bad design and a lack of forethought drives me crazy. Firstly, why are