Clients regularly ask me “Hey, how do you do those fancy screen shots with arrows, highlights, and torn page effects?”

Answer: I use Snag It, a funky little program which John initially recommended to me (although he’s not a fan of the latest version). I find it fast, effective and very useful. There’s a free 30-day version, but I use it on a daily basis so was more than happy to shell out the $49.95 asking price for a copy.